Bright House Networks

Telecom Provider

Broadvoice

Who We Are

We are a growing cloud communication company with a passionate team on a mission to inspire meaningful human connections. Our goal is to personalize the way we communicate so that no matter where work happens, our technology helps people be brilliant about the way they connect.

Our Purpose

We believe technology shouldn’t just connect one person to another, or a customer to a business. It should open up new possibilities for connecting on a more human level to build more meaningful interactions.

Our Promise

Brilliant Experiences With Every Interaction – Whether you’re interacting with our team, or using our technology to connect with your customers, we promise to always bring a more meaningful level of connection to your business.

CLOUD PHONE SYSTEMS

Voice, Collaboration, and SMS for Teams that Love to Talk
  • Includes VoIP voice services, team messaging, SMS & fax
  • Advanced phone features
  • Work from anywhere, on any device
  • One number across all devices
  • Integrations with popular software systems
Communication for Teams that Work Everywhere.

With a cloud phone system, voice, collaboration, and SMS are all in one hub so you can empower your teams to communicate the way they work best.

Desk Phone Optional

Sometimes the best work happens outside the office. Make and take calls from your office number on any device. Take advantage of advanced call control options to screen, record, and transfer calls and never miss a call while you’re on the go.

We Straightened Out the Learning Curve

Even the most complex organizations are no match for our intuitive administrator portal. Add users from anywhere, instantly. Change call settings, review call logs, and gain insight into customer interactions with analytics and more! All from one single pane of glass. Figuratively, of course.

Meaningful Connections Can’t Be Made Over A Bad One

You choose the right words; we’ll project them loud and clear. With SD-Wan and 4G failover you can prioritize voice calls over data traffic to keep conversations smooth, enhance your network performance and eliminate or minimize last mile failures with multiple failover layers.

SIP TRUNKING

Not Ready to Replace Your Current Phone System? Enhance it With SIP
  • Leverage your PBX investment
  • Consolidate voice & data services using your existing internet connection
  • Handle spikes in call volume without ever getting a busy signal
  • Ease into cloud services
Stretch the Life & Limits of Your Phone System

Choose from native SIP, PRI or analog trunks and still leverage your PBX investment. Consolidate your voice and data services using your existing internet connection and manage spikes in call volume without ever getting a busy signal. Our system offers interoperability with most commonly used PBX systems.

Save with SIP Trunking

Cut your connection costs and save up to 70%. With SIP Trunking, you can eliminate the need for traditional POTS lines, PRI, or TI Trunks. Instead, pay for the capacity you need in as few as five trunks and take advantage of unlimited domestic calling.

Combine SIP and Cloud PBX for Your Multi-Site business

Gradually migrate your locations to the cloud. Manage your Cloud PBX and SIP locations through one intuitive portal and transition to a full cloud solution at your pace while easily connecting remote sites and virtual employees.

Bubble By Broadvoice

Automate your text marketing and communication strategy.
  • Bulk text to targeted customer segments.
  • Schedule texts based on time or actions.
  • Integrate with your existing CRM using the open API.
  • Automate your communication using DRIP campaigns.
  • Connect with your customers with two-way text conversations.
  • Leverage your b-hive VoIP phone number for texting.

In addition to the Remote Education Offer, Charter is making high-speed broadband more accessible through Spectrum Internet Assist (SIA), its high-speed, low cost broadband program available to eligible low-income households and seniors. SIA includes a free internet modem, high-speed data at 30 Mbps, no data caps or contracts, and optional in-home WiFi service for an additional $5/mo. SIA is available to households in which one or more members are a recipient of assistance through the National School Lunch Program (NSLP), the Community Eligibility Provision (CEP) of the NSLP, or Supplemental Security Income (for applicants age 65+). Charter will offer two-free months of Spectrum Internet Assist (SIA) to eligible low-income households with students or an educator not already a Spectrum customer.  

Charter also recently announced a doubling of its original 2020 commitment to digital education, awarding a total of $1 million in grants to organizations providing broadband education, technology and training. With this year’s grants, Charter has surpassed its multiyear commitment to award $6 million in cash and in-kind donations to support broadband education across the company’s 41-state service area. Recipients across 15 states and Washington, D.C., include nonprofits working to empower disadvantaged residents in towns and cities, boost small businesses in rural areas, provide computer assistance to senior citizens, and organizations that meet educational needs for children.

More features and More Possibilities

Unlimited International Calling

Call globally to over 200 countries without overages.

Call Recording

Includes 500 MG of storage per seat.

Auto-Attendant

Manage your company call menus from the admin panel.

Team Collaboration

Messaging and softphone abilities to collaborate from anywhere.

Call Analytics

Track inbound call breakdown, origin and demographics.

Mobile App

Call recording, text, SMS from b-hive app.

One Numbers, Multiple Device.

One number for calls, faxes and text messages.

SD-Wan

Make your network VoIP ready and ensure call quality.

Frequently asked questions

Who is Broadvoice?

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual contact center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

What is VoIP and how does it work?

Broadvoice uses VoIP Technology. VoIP (Voice over Internet Protocol) takes analog audio signals from your phone and turns them into digital data, and transfers them over the Internet. VoIP works just like a regular phone with just one key difference – how the phone call actually gets to your business. Instead of using the high priced telephone company’s wiring, VoIP routes your phone calls directly to your telephone using your high speed internet connection.

Why should I choose Broadvoice?

We are an industry leader in Business Phone technology. But more importantly your business can save up to 70% on phone service when compared to some of our major competitors!

Communication made for your industry.

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