Bright House Networks

Telecom Provider

Juvo Technologies

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Wireline Management

Having relationships with over 100 telecommunications carriers and providers, Juvo brings a unique capability to the management market. While we’re capable of performing audits and generating one time savings plans, our management service allows clients to achieve savings via a variety of sources: better pricing through our agent channels, eliminating unnecessary services and fees, elimination of billing errors, network design, and introduction to federal programs that exist for unique clients. While no two clients are ever the same, our fully managed clients typically see an initial 3 year savings ranging at approximately 25%.

Wireless Management

The challenges and solutions within Wireless Management are truly distinct from those within Wireline Management, which is why having a trusted partner like Juvo on your team is so important. Within the wireless environment, Juvo’s management portal is highly flexible, meaning not only can the system effectively manage data from the four largest wireless providers, but regional providers like Metro PCS an C-Spire can be integrated into the system as well.

About Juvo Technologies

With industry certified personnel, proprietary software, and a genuine desire to help, Juvo has been able to partner with organizations across a variety of industries. From healthcare to finance, from construction to logistics, Juvo solutions work. While there is no standard profile of a Juvo client, those who choose Juvo are typically committed to driving efficiencies across their organization. Technological change brings challenges, and our clients look to us to provide insight into how to make the most of the leaps in technology we are all experiencing. With a client base that cuts across many of our country’s largest industries, Juvo has gained an understanding of what works, and what doesn’t within various organizations. From job costing and approvals in the construction sector, to 24 hour support within the logistics space, Juvo knows that your organization is unique, and our entire team is committed to creating simplified solutions that avoid the temptation of using cookie cutter templates that worked for someone else 5 years ago.

“A company is only as good as its people, and plain and simple, we have good people.” – Bryan Schroder, Founder

TEM Resources

Saving money is nice. Streamlining processes means good things are happening within the walls of the organization. Despite the positive connotation that “saving and streamlining” have, we at Juvo are cognizant of the fact that not every organization wants to go around yelling at the top of their lungs, “Hey everybody, we were overspending by about 25% on our telecom bill, and until Juvo stepped in, we just simply took it on the chin!” With this in mind, we don’t typically ask our clients to let

us use their name in case studies that we make public. Should you want to learn more of about the outcomes described below, please don’t hesitate to reach out to us. These are real, evolving case studies from current clients. Also, please note that every situation is different. Juvo’s ability to save money for clients depends on many factors. In short, we love helping our clients save money, and remain focused on leveraging our people, processes, and proprietary platform to do just that.

Construction Company
!

Objective: To better manage the temporary nature of construction sites while also improving overall corporate communications capabilities, across all communication mediums: local, long distance, Internet, data, and mobile.

Contingency Audit

Legal action over the past few years has brought a great deal of relief to customers who might have been victimized by what is known as “cramming” a practice whereby end users ended up being billed for “third party” services they never requested or signed up for. While ATT has maintained no wrongdoing, it appears that the class action lawsuit against the carrier will end up costing them approximately $50 million. That’s of course a pretty steep penalty for doing nothing wrong!

Optimization!

The term “optimization” can be applied across both the wireless and wireline aspects of an organization’s communications footprint. On the wireless side, it means ensuring that plans and devices match up with users and policies. On the wireline side, it means ensuring bandwidth matches consumption needs. It means ensuring voice quality isn’t degraded at certain times because of data usage. It means ensuring advanced technologies are stable, while also efficient. In short, the notion of optimization means making the most of organizational resources, allowing organizations to take advantage of technological advances in a manner that keeps all organizational stakeholders happy.

What’s in a Name?

For nearly my entire time at Juvo Technologies, we have been members of the Telecom Expense Management Industry Association. Actually, about 4 years ago, the “T” of Telecom was changed to represent “Technology” as many TEMIA members were managing the entire IT expense environment, not just the telecom space.

TEMIA holds member conferences twice a year. At this year’s Spring meeting in Nashville, it was officially announced that TEMIA was now ETMA: the Enterprise Technology Management Association. From our perspective, this name change is significant and represents the reality that the “E” in Expense was restrictive and not indicative of all the capabilities that many companies within this space have. The “new” E, representing “Enterprise” is also telling, as it better speaks to the size of the typical user of these types of services.

It is something of a management maxim that if you want to change someone’s behavior, simply change their title. Does this name change from TEMIA to ETMA carry that same sort of significance? Only time will tell, but one of the most significant market impacts will hopefully involve shedding light on the differences in capabilities between ETMA members and cost reduction or expense management consultants. Nearly anyone can manually audit some invoices or craft a money savings contract. Those actions are valuable, and a decade ago, they may have been stand-alone service offerings. Here in 2018, they represent but a small part of what Technology Management firms are doing for the clients they serve. For example, Juvo now has:

  • Enhanced bill pay offerings centered around the concept of “auto approve, “whereby we can collaborate with a client and develop a rules based system for approving invoices across the entire enterprise.
  • Relationships well beyond the traditional carriers that can be leveraged on behalf of our clients.
  • Compliance software that can help streamline one of IT’s most dreaded roles: the internal or external audit.
 

ETMA is full of great companies, each of whom has a different approach when it comes to helping clients make the most of all that technological advances allow for. This name change won’t make national news, but it is indicative of the incredibly creative practices that members have developed over the years to bring value to clients, and so the question becomes: what will ETMA members jump into next in their quest to help their customers?