MiCloud Connect Features
User-friendly Communications Client
With Mitel hosted PBX phone systems, you can practically take your system on the go with our smartphone mobile application. With it, you can keep working away from the office without sacrificing your in-office functionality.
Rich PBX Features
Complete business VoIP feature set that gives you all the essentials for placing, accepting and managing calls. With single click functionality and a seamless experience across devices and real-time management - minimal training is required!
Customize your settings from a single screen to ensure calls are routed to the right place at the right time. The modern, intuitive user interface of MiCloud Connect makes it easy for end users and admins to get work done fast and make real-time changes.
Collaborate from Anywhere
Collaborate anywhere, anytime. Whether you’re in the office, at home or on the road, Mitel Teamwork is always there with you.
Multiple Devices Single Experience
Get a communications experience that’s consistent across all your devices, from your desktop to mobile device. Stop a conversation on one device and pick it up on another. It’s that simple.
Project Management Made Simple
Keep up-to-date on projects, assigned tasks and track the progress of activities with team members, all within a single application.
More Efficient Collaboration
Mitel Teamwork is a collaborative web, desktop and mobile application designed for MiCloud Connect users. With integrated tools, from instant messaging to file sharing, Mitel Teamwork will transform the way you work and enable your teams to be more productive and collaborative, whether they're in the office or on the go.
Mitel Contact Center options
Mitel’s Contact Center portfolio delivers everything your business needs to transform customer journeys into omnichannel experiences. Those experiences empower customers to engage with you on their terms while optimizing your workforce.
MiCloud Flex Contact Center
In today’s digital age, the definition of customer experience has changed, and with a cloud-based contact center you can give your customers everything they expect.
MiCloud Connect Contact Center
MiCloud Connect Contact Center is a hosted call center with enterprise-grade performance.
MiCloud Connect CX
Bring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world.
How to Hire, Manage and Work Remotely
How to Hire Remote Workers
How do you source, interview and onboard employees differently when you don't ever see them face-to-face? Find out some of the ways our experts have identified to make this process go smoothly—along with new approaches you may not have considered.
Guide to Managing Remote Workers
For remote employees, glancing at them across the office or stopping by for a quick chat at their desk is not an option. Managing remote employees is different, but with our guide, you'll learn all kinds of strategies for getting the most out of workers, no matter where they are.
Tips for Working Remotely
Remote working means a lot more than just swapping in-person meeting for videoconferences. Check out these tips and tricks to survive and thrive whether you're working from home part-time or permanently working remotely.
The Perfect Marriage of Ease and Reliability
Built on Google Cloud
Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance
Easy to Use, Simple to Manage
The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management.
Implement with Minimal Disruption
Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time.
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure.
"One great thing about working with Mitel is that our set-up was super easy. Brian was super helpful in setting up our account, and answering all of our crazy and interesting questions."