Bright House Networks

Telecom Provider

Nextiva

Salesforce

With Nextiva’s Salesforce VoIP integration, bridge the information gap between your CRM and phone system.

Hubspot

With the HubSpot phone integration, have customer information ready to go, before you pick up the phone.

Zendesk

Start making and receiving calls right from Zendesk. Create and sync call records across Nextiva and Zendesk.

Reveal the truth. Act with confidence.

Use our built-in business intelligence software to reveal hidden insights that allow your whole company to make better business decisions. Resolve issues faster. Break free from bottlenecks. Increase employee performance.

Predict the future.

Turn data into actionable information to gain a competitive advantage. Instantly access historical data to make informed, objective business decisions. Be able to predict future business outcomes based on prior performance and get a snapshot of your business at any time.

Instantly view the data you’re interested in.

View activity for your entire organization. Filter down to specific locations or users. Create custom reports tailored to your business needs. Then build custom dashboards to see the reports you care about most on one screen. There’s absolutely no integration needed.

What is a VoIP Call Center?

VoIP call center phone systems are designed to handle higher call volumes than a typical inbound call center. A VoIP call center solution is vastly different compared to a PBX phone service.

Virtual call centers use VoIP and is run entirely over the internet. You can automate multichannel customer support and self-service options with a VoIP call center system.

Enterprise-Grade Mobility

Nextiva VoIP systems empowers you to do business remotely or from the road. The Nextiva App enables complete and secure mobility for your business.

Security & Reliability Designed for Enterprises

With eight point of presence, carrier-grade data centers, and 99.999% uptime, you'll never miss a beat with your customers. We built one of the world's most reliable enterprise-ready voice networks.

Custom solutions with 1-to-1 attention.

Partner with our amazing team at Nextiva to create a completely custom solution tailored specifically to your business. We'll walk you through each and every step to get you set up for success. You'll get amazing service for life and experts to help you out anytime.

Partner with a dedicated team to take your business to the next level.

Every customer is different. Some need a little help, some need a lot. We're all about making sure you get exactly what you need to succeed. Over our 11 years of amazing service, we've developed an industry leading approach to help you grow fearlessly.

A partnership with speed, efficiency, and humanity.

As a partner, you're warmly welcomed to our family. We carefully listen to your needs and then do the hard work for you. We know you've got a business to run.

Simpler, faster, and more effective service.

Talk to customers from anywhere.

Have conversations with customers, any way they prefer to communicate, while they are seamlessly working together with your helpdesk tools.

Eliminate busywork, focus on customers.

Harness powerful automations that drive customer engagement, even when you’re not around.

A simple solution, with big results.

Use out-of-the-box tools to start serving customers immediately and add capabilities as you grow.

Communicate across all channels from a single app.

Combine phone, email, chat, and messaging in the one helpdesk tool, to make conversations easier to follow and respond to.

You may never need an office again.

Cospace is a communication tool that keeps everyone in your company connected — even if they are working remotely.

You may never need an office again.

Cospace is a communication tool that keeps everyone in your company connected — even if they are working remotely.

Group messages keep teams organized & focused.

Tired of wasting your workday searching for emails and files?

Group chats are private workspaces for teams to instantly share messages, workday updates, files, and links. One, consistent conversation keeps everything organized in one place.

Work with people inside or outside of your company.

Cospace makes it easier than ever to connect with the right people. Invite anyone to your group with an instant invite — no download needed.

Track and schedule meetings and tasks.

Simplify and clarify everyone’s workday with meetings and tasks that automatically keep teams on-task—with reminders, due dates, and notifications.

Why your remote workday sucks.
  • It’s hard to focus on work — notifications are coming in from multiple, different apps all day.
  • You spend more time searching for information than working — everything is in different places.
  • Arranging phone calls, meetings, and discussions takes extra effort and wastes your time.
Make your remote workday amazing.
  • It’s hard to focus on work — notifications are coming in from multiple, different apps all day.
  • You spend more time searching for information than working — everything is in different places.
  • Arranging phone calls, meetings, and discussions takes extra effort and wastes your time.
South Florida Telecommunications Providers

Telecom Providers

Full Service Florida Telecommunications Provider

772-224-8118

TTG Location

4406 SE Graham Dr. Suite 4 Stuart, Florida 34997

Telecom Providers

What Are Cloud Services?

What is Cloud Services?

Cloud Services means services made available to users on demand via the Internet from a cloud provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

A cloud service can dynamically scale to meet the needs of its users, and because the service provider supplies the hardware and software necessary for the service, there's no need for a company to provision or deploy its own resources or allocate IT staff to manage the service. Examples of cloud services include online data storage and backup solutions, Web-based e-mail services, hosted office suites and document collaboration services, database processing, managed technical support services and more.

What it is Voice / SIP / Hosted Services?

HOSTED VOICE / SIP SERVICES
Hosted Voice delivers more functionality than a traditional phone system, without the costs of managing and maintaining a PBX. Our Hosted VoIP solution is a hosted PBX phone system that allows businesses to streamline how they communicate.

SIP TRUNKING SERVICES
SIP Trunking enables your business to reduce costs and simplify IT management by combining voice and Internet access over a single Internet connection using your existing IP PBX system. With SIP service, you purchase only the trunks you need based on the maximum number of concurrent calls your business requires. SIP Trunks are significantly less expensive than analog lines, further helping businesses reduce costs. MegaPath offers SIP Trunking for single-site businesses and Enterprise Trunking for multi-location businesses.

What is Infrastructure as a Service (IaaS)?

IaaS is a standardized, highly automated offering, where compute resources, complemented by storage and networking capabilities are owned and hosted by a service provider and offered to customers on-demand. Customers are able to self-provision this infrastructure, using a Web-based graphical user interface that serves as an IT operations management console for the overall environment. API access to the infrastructure may also be offered as an option.

What is Platform as a Service (PaaS)?

PaaS offerings facilitate the deployment of applications or services without the of buying and managing the underlying hardware and software and provisioning hosting capabilities. All "as-a-service" offerings are characterized as providing low initial cost, incremental cost as your service usage grows, self-service, best practices built-in, resource sharing, automated deployment, management services, lifecycle management, reuse. PaaS provides these capabilities for application and service development.

PaaS offerings may also include facilities for application design, application development, testing, and deployment as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation.

What is Software as a Service (SaaS)?

SaaS is typically accessed by users using a thin client via a web browser. SaaS has become a common delivery model for many business applications, including office & messaging software, DBMS software, management software, CAD software, dDevelopment software, virtualization, accounting, collaboration, customer relationship management (CRM), management information systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), content management (CM) and service desk management.

SaaS has been incorporated into the strategy of all leading enterprise software companies. One of the biggest selling points for these companies is the potential to reduce IT support costs by outsourcing hardware and software maintenance and support to the SaaS provider.

What is Data Migration?

The process of migration, also known as cloud migration, involves the transferring of an organization to a cloud. More specifically, by undergoing migration, businesses relocate some or all of their applications, digital assets, services, and other general IT resources onto a cloud. In doing so, they are able to leverage the benefits of the cloud to promote more efficient, quick, and secure operations.

What is Desktop as a Service (DaaS)?

Hosted desktops streamline workflow by making your desktop and apps available online, allowing you to work on your files from anywhere in the world. Suited to large office environments as well as single users, virtual hosted desktops can improve efficiency and save time and money.

What is website, data, and cloud security services?

All businesses require secure operations in order to be successful and protect their sensitive information. Devising a comprehensive strategy to cover all of your security demands has never been more important, and should include a number of layered security services. Security is the culmination of a number of pieces working together to collectively create a powerful defense against cyber threats.

These security pieces include physical security, network protection, secure multitenant architecture, per-tenant firewalls, host-based firewalls, anti-virus, and backup and replication. In order to maintain the most secure environment possible, most businesses choose to trust the management of their network security to their provider.

What is Colocation?

Colocation is often used in the data sourcing industry to mean off-site data storage, usually in a data center. This is very important for businesses since the loss of data can be crucial for companies of any size, up to and including disciplinary action for employees or loss of their job. An unexpected loss in data can result from fires, earthquakes, floods, or any sort of natural disaster.

In this ever-changing industry, it's instrumental to have a company of trusted Telecom professionals working in your corner. Put your mind at ease by leaving your Florida Telecom needs to Tatem Telecommunications Group.

Need Great Telecommunication Services? Let Us Help You Make It Happen. Contact TTG to learn more about how we can put our Telecom Experience to work for your Florida businesses technology needs.

Telecom Providers