Bright House Networks

Telecom Provider

Ooma

Mobile App

Take your complete business communications system with you anywhere.

Call Center

Easily customize call flows so your call center is tailored to your business.

Team Messaging

Keep team members informed; share real time updates and collaborate quickly.

Ooma’s Cloud Call Center Solution

Deliver a Great Customer Service Experience with Ooma’s Cloud Call Center Solution

Your call center is the hub for critical customer interactions, and Ooma Enterprise can play a major role in providing an unparalleled customer experience that improves loyalty and revenue.

Customer service challenges – solved.

Providing a world-class experience for every caller while efficiently managing resources and minimizing agent churn is no easy feat. Here are some of the specific challenges that customers faced before switching to Ooma:

How Ooma Enterprise call center improves customer experience.

Ooma Enterprise provides a complete, easy-to-manage, and effective cloud call center solution that supports your agents and customers with a smooth, positive experience.

Our hosted call center and cloud-based business communications systems are integrated. Any employee can log into a queue and take calls when volumes are high.

PBX Replacement Made Easy

Statistics indicate that businesses replace a legacy phone system only about once every seven years. If you think about how fast technology changes, this means that many companies are struggling with an outdated phone system. Ooma business phone service lives in the cloud and it will never be outdated.

How we can help replace your old phone system.

Ooma Enterprise makes the enterprise phone system transition painless and offers all of the advantages of today’s modern cloud unified communications systems.

  • Simple installation and complete support – With Ooma Enterprise, you’ll be out of the business of running a phone system.
  • A cloud-based solution – All the latest features are available to all customers without hardware upgrades or maintenance contracts.
  • One vendor simplicity – We are the phone system vendor and telecom provider.
  • The Ultimate Feature Set – If you haven’t used a modern phone system, you’ll be blown away by what it can do. Voicemail transcription to email, on-demand conferencing, call recording, fax to email, and smartphone support are just a few features of our cloud-based voice and unified communications system.

Enable Your Employees to Work

Enable Your Employees to Work Productively From Anywhere

The nature of work is changing. For many work is no longer a place, but a job that can be done from almost anywhere. Ooma Enterprise virtual office solutions are in high demand so workers can maintain business continuity and productivity from home, satellite offices, or other locations.

5 ways Ooma Enterprise enables your remote workforce:

Allows remote workers to use their corporate office system almost anywhere. They can enjoy four-digit dialing, call transfer, conferencing, call recording, and all the other enterprise phone system features that are available on their business IP desk phone.

The Ooma Enterprise app is a mobile VoIP solution that enables your smartphone to act as an enterprise phone. Take and make business calls without ever sharing your personal cell phone number and get all the enterprise-grade business phone features you need.

Our open APIs enable integration with popular CRM systems and other popular SaaS solutions, and remote workers get the benefits of these integrations, such as business process automation, when working at home or at the office.

Turbocharge Your Growing Business

Turbocharge Your Growing Business with Unified Communications

Most business owners who have made the switch to cloud-based business voice and communications do so to increase efficiency and reduce costs. Both are excellent reasons for turning to Enterprise phone systems. However, we have found that many business leaders are looking beyond the obvious tactical advantages.

A growing number of companies are turning to unified communications as a strategy for supporting business growth and brand awareness. At Ooma Enterprise, we are focused on helping our customers meet their business goals no matter what. We asked how our business phone system and unified communications solution have empowered growing companies. Here’s what our clients shared:

Video conferencing

Sometimes certain business interactions are better served by a face-to-face conversation. Video conferencing supports business growth by allowing your team to connect more deeply with customers without the expense of travel or asking them to come to you.

Enterprise Communications That Enables Your Company to Do More

Ooma creates customized Enterprise VoIP communications that perfectly support your team and business processes. We do so with an industry leading customer service model where we collaborate on every step – from discovery to deployment.

Collaborate. Share. Connect.

Video meetings, softphones, desk phones, and mobile apps. Each endpoint is customized to fit the needs of all your users.

Customizable. Flexible. Scalable.

Forget about being force fed cookie-cutter solutions. We’ll do deep API integrations no one else will do. Salesforce, Gsuite, Zendesk, and more.

Network Security. Redundancy. Reliability.

The Ooma Enterprise communications network provides unparalleled voice quality which connects your users across the shortest distances between 7 global POPs.

Customers are achieving greater efficiencies and better experiences with Ooma Enterprise.

See how Digi FX loves Ooma Enterprise’s flexibility and personalized customer care that provides solutions that perfectly fit unique needs for a wide range of clients.

South Florida Telecommunications Providers

Telecom Providers

Full Service Florida Telecommunications Provider

772-224-8118

TTG Location

4406 SE Graham Dr. Suite 4 Stuart, Florida 34997

Telecom Providers

What Are Cloud Services?

What is Cloud Services?

Cloud Services means services made available to users on demand via the Internet from a cloud provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

A cloud service can dynamically scale to meet the needs of its users, and because the service provider supplies the hardware and software necessary for the service, there's no need for a company to provision or deploy its own resources or allocate IT staff to manage the service. Examples of cloud services include online data storage and backup solutions, Web-based e-mail services, hosted office suites and document collaboration services, database processing, managed technical support services and more.

What it is Voice / SIP / Hosted Services?

HOSTED VOICE / SIP SERVICES
Hosted Voice delivers more functionality than a traditional phone system, without the costs of managing and maintaining a PBX. Our Hosted VoIP solution is a hosted PBX phone system that allows businesses to streamline how they communicate.

SIP TRUNKING SERVICES
SIP Trunking enables your business to reduce costs and simplify IT management by combining voice and Internet access over a single Internet connection using your existing IP PBX system. With SIP service, you purchase only the trunks you need based on the maximum number of concurrent calls your business requires. SIP Trunks are significantly less expensive than analog lines, further helping businesses reduce costs. MegaPath offers SIP Trunking for single-site businesses and Enterprise Trunking for multi-location businesses.

What is Infrastructure as a Service (IaaS)?

IaaS is a standardized, highly automated offering, where compute resources, complemented by storage and networking capabilities are owned and hosted by a service provider and offered to customers on-demand. Customers are able to self-provision this infrastructure, using a Web-based graphical user interface that serves as an IT operations management console for the overall environment. API access to the infrastructure may also be offered as an option.

What is Platform as a Service (PaaS)?

PaaS offerings facilitate the deployment of applications or services without the of buying and managing the underlying hardware and software and provisioning hosting capabilities. All "as-a-service" offerings are characterized as providing low initial cost, incremental cost as your service usage grows, self-service, best practices built-in, resource sharing, automated deployment, management services, lifecycle management, reuse. PaaS provides these capabilities for application and service development.

PaaS offerings may also include facilities for application design, application development, testing, and deployment as well as services such as team collaboration, web service integration, and marshalling, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation, and developer community facilitation.

What is Software as a Service (SaaS)?

SaaS is typically accessed by users using a thin client via a web browser. SaaS has become a common delivery model for many business applications, including office & messaging software, DBMS software, management software, CAD software, dDevelopment software, virtualization, accounting, collaboration, customer relationship management (CRM), management information systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), content management (CM) and service desk management.

SaaS has been incorporated into the strategy of all leading enterprise software companies. One of the biggest selling points for these companies is the potential to reduce IT support costs by outsourcing hardware and software maintenance and support to the SaaS provider.

What is Data Migration?

The process of migration, also known as cloud migration, involves the transferring of an organization to a cloud. More specifically, by undergoing migration, businesses relocate some or all of their applications, digital assets, services, and other general IT resources onto a cloud. In doing so, they are able to leverage the benefits of the cloud to promote more efficient, quick, and secure operations.

What is Desktop as a Service (DaaS)?

Hosted desktops streamline workflow by making your desktop and apps available online, allowing you to work on your files from anywhere in the world. Suited to large office environments as well as single users, virtual hosted desktops can improve efficiency and save time and money.

What is website, data, and cloud security services?

All businesses require secure operations in order to be successful and protect their sensitive information. Devising a comprehensive strategy to cover all of your security demands has never been more important, and should include a number of layered security services. Security is the culmination of a number of pieces working together to collectively create a powerful defense against cyber threats.

These security pieces include physical security, network protection, secure multitenant architecture, per-tenant firewalls, host-based firewalls, anti-virus, and backup and replication. In order to maintain the most secure environment possible, most businesses choose to trust the management of their network security to their provider.

What is Colocation?

Colocation is often used in the data sourcing industry to mean off-site data storage, usually in a data center. This is very important for businesses since the loss of data can be crucial for companies of any size, up to and including disciplinary action for employees or loss of their job. An unexpected loss in data can result from fires, earthquakes, floods, or any sort of natural disaster.

In this ever-changing industry, it's instrumental to have a company of trusted Telecom professionals working in your corner. Put your mind at ease by leaving your Florida Telecom needs to Tatem Telecommunications Group.

Need Great Telecommunication Services? Let Us Help You Make It Happen. Contact TTG to learn more about how we can put our Telecom Experience to work for your Florida businesses technology needs.

Telecom Providers