FirstLight Fiber provides a full complement of cost effective, high quality, scalable telecommunications services, including private line, high speed Internet access, data center, cloud, managed and voice services to retail and wholesale customers throughout the Northeast.
FirstLight has been building and operating its own fiber network, including fiber to the premises systems, for 20 years with roots going back a century. The network has approximately 20,000 route miles, more than 9,000 on-net locations with access to more than 30,000 locations in six states, with connectivity to Montreal. In our key markets, we have significant fiber density to ensure that we can offer a comprehensive solution that addresses all locations. FirstLight's core data and switching platforms are designed for maximum availability to ensure that our services meet or exceed our stated Service Level Agreements (SLAs).
FirstLight combines advanced, proven technology with a staff experienced in the design, construction, deployment and operation of high quality communications networks. FirstLight's senior management team has over a century of direct and related experience. FirstLight's project managers, engineers, technicians, and support personnel continuously monitor, maintain and augment the network to provide the high quality service and support our customers expect. FirstLight's geographically diverse Network Operations Centers (NOCs) are strategically located with locally-based support personnel situated throughout our footprint for prompt response. FirstLight team members pride themselves on superior service with the understanding that our clients' mission-critical communications demand comprehensive, proactive support.
Reliable, Scalable, Cost-Effective Services
FirstLight offers a full complement of advanced fiber optic telecommunications and related services that enable our customers to thrive in the digital age.
Ultra-high speed, low latency, scalable data transport solutions up to 100 Gbps including Ethernet, Wavelength and TDM (DS1, DS3 and OCx).
Dedicated symmetrical connections delivered over our own fiber optic backbone with robust Tier 1 provider connections and hundreds of private peering points.
Combines the security and disaster recovery of off site servers with redundant, diversely routed Internet and private network connections for the continuity of your missioncritical business operations.
Companies are moving to the cloud to gain efficiencies, reduce costs, and improve uptime. FirstLight has the cloud computing infrastructure and services to make cloud computing a reality.
As a Cisco Premier Partner, FirstLight offers a full suite of hardware including security devices, routing, switching, wireless networking, and telepresence technology.
Cloud-based unified communications, with the full-feature functionality of a PBX, eliminates the need to purchase and maintain your own phone equipment and provides access to the communications tools you need to seamlessly operate.
FirstLight's fiber-to-the-tower and fiber-to-the-premises solutions ensure your business has access to virtually unlimited bandwidth and the ability to choose the protocol best suited to support your business applications.
FirstLight's Advanced Technologies Group offers complete solutions from Cisco Systems Inc. as well as a full complement of Managed Services.
FirstLight's construction division provides a full-service, experienced team of fiber construction experts skilled in aerial and underground construction, including conduit systems, site development, drilling, pole installation, cable plowing and installation, fusion splicing, and more.