Edify

Edify

Edify connects businesses with customers and employees with each other. The company's Business Communications as a Service (BCaaS) platform, Huddle, is the only one that unites unified communications (UC), contact center (CC) and communications platform (API) functionality in a single software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing and a 100% SLA uptime guarantee.

Learn more at Edify.

 

Self-Service

  • Omni-Channel IVR
  • Chatbots
  • Web
  • Mobile
  • Messaging
  • PCI Compliant transactions

Cloud Contact Center

  • Complete Cloud Contact Center
  • Hosted Omni-Channel IVR
  • Hosted WFM

Workforce Optimization

  • Workforce Management
  • Quality and Performance Management
  • Back office optimization and analytics